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GDPR Compliance

Last updated: August 14, 2026

Our Commitment to GDPR

We are committed to complying with the General Data Protection Regulation and UK data protection laws. This page outlines how we meet our obligations under these regulations and how you can exercise your rights as a data subject.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you submit inquiries through our website, you provide explicit consent for us to process your information
  • Contractual necessity: Processing is necessary to fulfill travel arrangements you request
  • Legitimate interests: We process certain data to improve our services and website functionality
  • Legal obligations: We may process data to comply with legal requirements

Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to Access

You can request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used format within one month of your request.

Right to Rectification

If you believe any information we hold about you is inaccurate or incomplete, you have the right to request correction.

Right to Erasure

You can request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes it was collected or if you withdraw consent.

Right to Restrict Processing

You can ask us to limit how we use your data in specific situations, such as while we verify the accuracy of disputed information.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format and to transfer it to another service provider.

Right to Object

You can object to processing of your data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where we rely on consent to process your data, you can withdraw that consent at any time.

Right to Lodge a Complaint

You have the right to lodge a complaint with the Information Commissioner's Office if you believe we have not handled your data appropriately.

How to Exercise Your Rights

To exercise any of the rights described above, please contact us at:

Email: [email protected]
Address: 47 The Headrow, Leeds, West Yorkshire, LS1 6PU, United Kingdom

We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.

Data Protection Officer

For questions about our data processing practices or to exercise your rights, you can contact our data protection team at [email protected].

International Data Transfers

When we arrange tours in other countries, we may transfer your data to service providers located outside the UK. We ensure such transfers comply with GDPR requirements through appropriate safeguards such as standard contractual clauses.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Typically:

  • Inquiry data is retained for 2 years unless you request earlier deletion
  • Booking and travel data is retained for 7 years to comply with financial and legal requirements
  • Marketing consent records are retained until consent is withdrawn

Automated Decision Making

We do not use automated decision-making or profiling in ways that produce legal or similarly significant effects on individuals.

Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

Updates to This Policy

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Material changes will be communicated through our website.

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Disclaimer: Travel experiences and outcomes may vary by individual. Our services are designed to facilitate enjoyable travel but do not guarantee specific results or experiences. Weather, local conditions, and personal circumstances may affect your journey. We recommend consulting with your physician before international travel and ensuring appropriate travel insurance. This information is not a substitute for professional travel advisory services.

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